Knowledge Center

How to obtain your AncestryDNA data

Instructions for downloading DNA data as well as how to safely access, import or upload your data into another account including automatic downloads and imports. When you obtain your DNA data from AncestryDNA, you can then use your data with apps in the DNA App Store that analyze your data and provide information about nutrition, fitness, health, rare diseases, genealogy, ancestry, heritage weight loss, detoxification, games, recreation and more.

It's easy to access and use your AncestryDNA data.


Concise instructions appear below. 

Click here if you prefer an instructional guide with images.


How to access, download and use your AncestryDNA data with apps

1. Sign-in to your AncestryDNA account.

2. Click on 'Settings' on the right near the top of the page.

3. Click the ‘Download your raw DNA data’ button.

4. Enter your AncestryDNA password and click the checkbox. 

  • This will trigger an email that will be sent to your AncestryDNA email address, which will include a link to confirm download of the DNA data.

5. Open the email from AncestryDNA and click the ‘Confirm data download’ button in the email.

6. On this download page click the 'Download Raw DNA Data' button.

7. Your AncestryDNA data file will then download to your computer.

  • If your AncestryDNA account contains genetic data for two or more people, repeat the steps above to download the raw data for each person. 
    • Please make sure to open the zip file and rename the file inside. This should be done immediately after downloading each file to your computer so you can identify which person that file belongs to.
      • This is necessary because all files downloaded from AncestryDNA have the same exact filename.
        • Since the filenames are all the same, it is difficult to determine which file belongs to which person unless you rename the file immediately after it is downloaded to your computer.

8. Go to the Upload Center at

9. Choose the upload option under 'Upload from My Computer' and select the AncestryDNA file that was recently downloaded to your computer.

10. Click Upload. 

  • Your AncestryDNA file will be securely uploaded to your account.
  • It may take up to 15 minutes before your file appears in your account.


Congratulations! You can now use your AncestryDNA data with apps in the App Market.


AncestryDNA is a registered trademark of Ancestry Operations Inc. dba Ancestry. The use of the name and logo are for compatibility information only and does not imply approval or endorsement of by Ancestry Operations, Inc. dba Ancestry.