App Processing Times

After select the options for the app and clicking the ‘Submit’ button, most apps usually process and produce results in seconds. Some apps, however, take longer to process.

For example:

• the free version of the EvE app may take hours or longer for some types of genome alignments.
  • This processing time is significantly reduced in EvE Premium, which uses multithreaded cloud computing technology to speed up processing times.
• the processing time for the Wellness & Longevity app depends on the genetic data file format that is selected. If the file is a VCF file, the app usually provides results in under a minute. If the file is a FASTA or FASTQ file, the app may take an hour or more to provide results.

You will receive an email when your app has finished processing and the results are ready for you to view. The email will also contain a secure link that will take you directly to the results. (You will have to be logged into your account for the link to work and to view the app results.)

You can also check the status of apps and view all of your app results at any time by clicking on Apps in the header of any page and then clicking on the Results tab.