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Sequencing Reviews: What Our Customers Are Saying
February 16, 2026
I chose Sequencing.com because they are approachable and sophisticated.
"I chose Sequencing.com because they seemed easy to approach, were not too geeky, and were providing a whole genome sequencing service. A further consideration was that I could upload my DNA to other services so that I could gain more insights from other companies, and Sequencing.com allows me to do this
My only problem was with customs being pedantic about what I put on the declaration for departing from Australia. Sequencing.com advised me to change my wording from DNA kit DNA sample to Genealogical sample, and it worked perfectly. (So that’s a tip!)
I received a very detailed medical analysis of my DNA from Sequencing.com and then I uploaded my DNA to a third party service from a choice of many DNA service providers linked to on Sequencing.com in order to get my ancestry analysed.
There are follow-ups to come but that is a quick synopsis of my experience with Sequencing.com and why I chose them.
They are highly professional and very efficiently and effectively organised, not a geeky and unapproachable research unit. Their reports are very slick and sophisticated, and yet voluminous and comprehensive, from a medical scientific perspective.
I highly recommend Sequencing.com. Very approachable, sophisticated and authentic, from my experience!"
Elizabeth J., from Customer Review
February 10, 2026
Validation and Clarity from my Sequencing data
"The results closely matched what I know to be true of myself and added clarity and validation.
The results will be useful to me and certainly were worth the cost.
The Zoom coaching session was also very helpful.
I have a very favorable opinion of Sequencing.com based the quality of the reports and on my experience."
Scott, from Customer Review
January 15, 2026
Pleasant experience
"Changes were easy to make. Support was pleasant. The whole process was much faster than they said it would be. Im a little surprised at a few results but realize just because a disease is present, doesn't mean it'll show up as a hereditary condition."
Kerri M., from Customer Review
January 07, 2026
I love this company
"I love this company. Everything I thought might be an issue it turns out I was right! God help us if doctors can catch up to knowledge you guys have!"
Elizabeth B., from Customer Review
January 03, 2026
Looking forward to discovering my DNA story
"I'm 70 years old and have had several hereditary-related diagnoses over the past couple of years: Prostate Cancer, Macular Degeneration, and Acral Peeling Skin Syndrome (very rare). All of these are hereditary related.
I wanted to find out the potential for something else that may pop up in the years to come. There is so much information provided, such as cancers, diseases, drug interactions, and efficacies. I'll be reviewing all of the outputs over the next several weeks and looking forward to discovering what my own DNA can tell me."
Martin, from Customer Review
December 23, 2025
I ordered this test because I was…
"I ordered this test because I was looking for answers about something specific, and the experience was very positive from start to finish. The kit was easy to use and the instructions were clear, which made the process pretty stress-free. When my results came back, I liked how detailed they were and how easy the information was to read. Overall, this was worthwhile for me and I would recommend to others."
Vane, from Customer Review
December 05, 2025
The whole process was simple and easy
"The whole process was simple and easy. I ordered a kit and had my results back in about 5–6 weeks. The data and reports were easy enough to understand, even for someone like me who isn’t very familiar with genetics. Their Sequencing AI chat was also really helpful in answering questions I could figure out.
I did have to reach out to customer service once because I mistyped my address, but they were easy to reach by phone and fixed the issue quickly.
Overall, a great experience from start to finish."
Cate, from Customer Review
November 27, 2025
My doctor recommended sequencing.com
"I was referred to sequencing.com by my doctor to try to see if there was a genetic cause of a health issue i’ve had for the past year. I received my kit quickly after my order and it was easy to use. I got my results in 5 weeks (faster than expected) and something was found in one of my genes that could be related to my health issue. The results included a report written for my doctor so I was able to send it to her and she had me take a blood test to check for a marker in my blood that would confirm the condition from my genetic report. This genome test was important for my health and my family just ordered their own kits."
Katy C., from Customer Review
November 25, 2025
Affordable whole genome sequencing finally
"Quick, accurate and affordable whole genome sequencing. Very surprised how good the interface is (genome explorer). Doing 3 generations of my family next."
Simon W., from Customer Review
November 24, 2025
One of the more affordable sequencing options with the largest amount of included reporting, and HSA accepted
"I shopped around various genome sequencing companies before I chose sequencing.com. they had the most comprehensive set of included reports for an affordable price, and accepted my health savings account for payments. So far the data I am able to retrieve is very comprehensive and I think we'll be very helpful in my medical future."
Christine F., from Customer Review
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