Knowledge Center

Knowledge Center | Guidance and Instructions for Using Sequencing.com

Welcome to the Knowledge Center

Your guide to Sequencing.

Learn how Sequencing.com can help you achieve your goals regarding DNA testing, analysis, and genetic reports.

Table Of Contents

  1. Introduction
    1. Intro cards
    2. I have genetic data
    3. What if I don't have genetic data
  2. Buy a DNA Test
  3. Upload Your DNA Data For Free
    1. 23andMe
      1. Upload 23andMe DNA Data
    2. Ancestry.com
      1. How To Upload Your AncestryDNA Data
    3. MyHeritage
      1. How To Upload MyHeritage Data
    4. Family Tree DNA
      1. How To Upload Your Family Tree DNA Data (FTDNA)
    5. Dante Labs
      1. How to use Dante Labs data
      2. Enhance Your Dante Labs Data
    6. Living DNA
      1. How To Upload Living DNA Data
    7. HomeDNA
    8. Vitagene
      1. How To Upload Your Vitagene Data
    9. DNA Land
      1. How to Obtain Your DNA.Land data
    10. Genes for Good
    11. National Geographic
      1. How To Upload Your National Geographic Data
    12. All of Us
    13. tellmeGen DNA Data
  4. FAQs
    1. Who is Sequencing.com?
    2. Can I upload DNA data or genome sequencing data that I already have?
    3. What’s the difference between your Ultimate DNA Test and your Ultimate Genome Sequencing service?
    4. Where do you ship your DNA collection kits?
    5. Do you accept HSA and FSA cards?
    6. How does the 'choose my own DNA discovery' work?
    7. What types of data are provided with your DNA testing and genome sequencing?
    8. Can I access and download my raw DNA data?
    9. Can I delete my data?
    10. Do you sell or share my data with anyone?
    11. Can I upload and use my raw DNA data at third-party sites such as online genealogy and family tree services?
    12. What's the turnaround time for whole genome sequencing?
    13. What's the turnaround time for DNA testing?
    14. What happens if there's an issue with my kit or my sequencing?
    15. What sequencing platform and bioinformatics pipeline do you use?
    16. What certifications does the laboratory have?
    17. What is Sequencing's Privacy First Policy?
    18. What is Sequencing's DNA Membership program?
    19. Does 23andMe, Ancestry.com & MyHeritage test my entire genome?
    20. What does it mean when Genome Explorer says a variant is Pathogenic?
    21. Why is my Cannabis DNA Health Report stuck in Processing?
    22. Is there a genetic test for chimerism?
  5. Getting started
    1. Registering
    2. Email verification
    3. Logging In
    4. Indicating who you are
    5. Apps
      1. Finding Apps
      2. Adding Apps to Your Account
      3. Using Apps
        1. Sample Files
    6. Uploading Genetic Data
    7. Account security features
    8. Privacy First: DNA Data Privacy & Ownership
    9. Notifications
      1. Email notifications
      2. On-screen notifications
      3. Mobile notifications
      4. The Bell (notification center)
    10. Account Status
      1. Account Cancellation
  6. DNA Analysis Apps & Reports
    1. DNA App Market
      1. Finding apps
      2. Free apps
      3. Free trial apps
      4. Premium (paid) apps
        1. Recurring cost
        2. Upfront cost
      5. Payment methods
        1. Saving a card on file
      6. Security & Encryption
    2. Adding apps to your account
    3. Using Apps
      1. Step 1: Select a File
        1. File categories
        2. Sample files
      2. Step 2: Choose Options
      3. Step 3: Modify Parameters (Optional)
    4. App Processing Times
    5. App Results
      1. Viewing
      2. Using
      3. Sharing Results
      4. Downloading
    6. Using apps on other platforms
      1. Authorizing apps to connect to your account
      2. Protection for your genetic data
    7. Featured apps
    8. App alerts
      1. Ambiguity in genetic data file
      2. Incomplete genetic data
    9. Promethease DNA Analysis: Upload and Analyze Your Genetic Data
  7. DNA Data Storage
    1. Free & Unlimited
    2. Universal Data Compatibility
    3. Ownership
    4. Uploading
    5. Confidentiality
    6. Security
    7. Accessing
    8. Storing
    9. Sharing
      1. Secure Sharing
        1. Share
        2. Unshare
        3. Access
      2. Non-secure Sharing
    10. Downloading
    11. Deleting DNA Data & Files
    12. Formats
      1. File formats for apps
      2. FASTQ Format Compatibility
      3. Clinical+ VCF
    13. Gender
    14. Population
    15. Datasets
    16. Data Viewer
    17. European Union data protection
  8. Individuals & Families
    1. Types of apps
      1. On-demand apps
      2. Real-Time technology
      3. Real-Time Apps
        1. Real-Time Personalization
    2. How to use an app
      1. Sample files
    3. Assistance obtaining genetic data
  9. Healthcare Professionals
    1. HIPAA compliance & certifications
    2. HIPAA Business Associate Agreement (BAA)
    3. Patient data
    4. Genetic Reports
      1. Healthcare Pro Report
      2. Patient Reports
    5. App Spotlight: Healthcare Pro
  10. Researchers
    1. Data
    2. Uploading and importing
    3. Reference genomes
      1. Autodetect
    4. Sample files
    5. App ideas & suggestions
    6. Altruist Endeavor
    7. Global Alliance beacon network
    8. Certifications and compliance
    9. MIAME compliance
    10. HIPAA Business Associate Agreement (BAA)
  11. Laboratories
    1. Become a Preferred Provider of Genetic Testing
    2. Obtain more from the data you generate
    3. Data storage
      1. Uploading data and batch uploads
    4. HIPAA compliance & certifications
    5. HIPAA Business Associate Agreement (BAA)
  12. Developers
    1. Developer center
    2. App chains
    3. Submitting an app
    4. Submitting an app chain
  13. Altruist Endeavor
    1. Become an Altruist
      1. Designating a file as an Altruist file
      2. Altruist banner
    2. Altruism Rewards
      1. Altruist Rewards
        1. Altruist Files
      2. App Rewards
      3. Referral Rewards
      4. Additional Offers
      5. Donations & Total Altruism
    3. Genomes in Need
      1. Helping children, together
      2. Featured Child
      3. Bertrand's story
      4. Sponsorship
    4. Altruist Database
      1. Contacting individual altruists
      2. Technical details
      3. Accessing the data
        1. Altruist ID
        2. Genetic data search
        3. Phenotype search
    5. Global Alliance beacon Project
      1. Beacon Network FAQ
  14. Site Guide
    1. Login
    2. Home
    3. Settings
      1. My profile
      2. Altruism Rewards
      3. Message board options
      4. Login history
      5. Orders
      6. Sign in options
        1. 2-Step Verification
          1. Enabling 2-Step Verification
          2. Disabling 2-Step Verification
          3. Google authenticator app
          4. Problem solving
        2. Single sign-on
      7. Payment Methods
      8. Notifications
    4. Data
      1. Apps
        1. My apps
        2. Results
          1. Share
        3. Usage
      2. Upload Center
        1. Upload from computer
        2. Import from cloud or FTP
          1. AWS S3
        3. Import from laboratory
      3. Big Yotta | Upload Large Data Files
        1. Logging in to Big Yotta
        2. Linux Headless Mode
        3. Big Yotta Support
      4. My Files
        1. Notes
        2. Secure & Non-Secure File Sharing
          1. Secure Sharing
          2. Non-secure Sharing
        3. Downloading
          1. Disable a file's download link
            1. Create a new download link
          2. Obtain a file's download link
          3. Use a file's download link
        4. Organizing your files
          1. Creating custom folders
          2. Copying file to a folder
          3. Removing file from folder
        5. Creating datasets
        6. Assigning gender to a file
        7. Assigning population to a file
        8. Deleting
      5. My favorites
    5. Developer center
    6. Altruist center
    7. Referrals
    8. Support
  15. Support
  16. Membership

Additional Sequencing Resources

Visit the Sequencing Education Center to learn about precision medicine, genetic testing, and genomics.

Our Sequencing Blog provides the latest coverage of DNA and pop culture as well as reviews and helpful tips for using your genome to protect your health and improve your life.

If you are a developer, please visit the Developer Center for developer resources including DNA App Store API documentation.

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