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FAQs
Who is Sequencing.com?
Can I upload DNA data or genome sequencing data that I already have?
What’s the difference between your Standard, Expedited, and Ultra Rapid Genome Sequencing services?
Where do you ship your DNA collection kits?
Do you accept HSA and FSA cards?
How does the 'choose my own DNA discovery' work?
What types of data are provided with your DNA testing and genome sequencing?
Can I access and download my raw DNA data?
Can I delete my data?
Do you sell or share my data with anyone?
Can I upload my raw DNA data from Sequencing.com to third-party sites such as online genealogy and family tree services?
What's the turnaround time for whole genome sequencing?
How do I check the status of my kit?
What happens if there's an issue with my kit or my sequencing?
What sequencing platform and bioinformatics pipeline do you use?
Guide to Disease-Specific Results with Next Gen Screening
What certifications does the laboratory have?
What is the Ultimate Compatibility File?
Why does my digital genome contain less than 100% of my genome data?
What is Sequencing's Privacy Forever Policy?
What is Sequencing's DNA Membership program?
Do 23andMe, AncestryDNA, and MyHeritage test my entire genome?
What does it mean when Genome Explorer says a variant is Pathogenic?
Why is my Cannabis DNA Health Report stuck in Processing?
Is there a genetic test for chimerism?
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