FAQs
By Brandon Colby, MD, Founder & CEO, Sequencing.com
Welcome to the Sequencing FAQ hub. Here you will find answers to the most common questions about DNA data, genome plans, reports, privacy, and account features. Each section links to detailed guides in our Knowledge Center.
DNA Data and Uploads
Learn how to add and manage your genetic data.
- Uploading Genetic Data
- Supported File Types
- Using One Genome Technology
Genome Plans and Membership
Understand how genome plans work and what each level includes.
Reports and Apps
Find answers about using the Report Marketplace and understanding your results.
Account Settings and Security
Resources to help you manage account access and privacy.
Privacy and Data Ownership
Learn how Sequencing protects your data.
Frequently Asked Questions
Yes. Creating an account is free. Paid memberships are optional and unlock additional features.
Yes. Each genome requires its own plan. You can mix Free and paid plans across different genomes.
Genome Scan monitors new scientific discoveries and updates your genome automatically with relevant findings.
Yes. You can permanently delete your data at any time through Account Settings.
Yes. All files are encrypted in transit and at rest. Sequencing follows strict security and privacy standards.