Membership

A Genome Plan is the membership for each digital genome in your Sequencing account. It allows you to use reports, access insights, and keep your DNA analysis up to date.

Each genome (for yourself, a family member, or uploaded data) must be connected to its own plan. Free or paid.

Plan Levels and Benefits

Free Plan

Included at no cost, the Free Plan provides:

• Secure storage of your DNA data files

• One Genome Technology to integrate your data

• Basic access to the Report Marketplace, Genome Explorer, and Next Gen Disease Screen.

This plan is suitable for users who want to begin exploring core features before upgrading.

Plus Plan

The Plus Plan expands on Free and provides:

• Genome Explorer Plus with condition based search and variant exploration

• 1,000 Conditions in the Next Gen Disease Screen

• Access to more apps and reports in the Marketplace

Premium Plan

Premium includes everything in Plus and adds:

• Genome Explorer Premium with advanced exploration tools

• Risk View and Your Status features for personalized risk summaries

• Over 16,000+ conditions in the Next Gen Disease Screen with AI Summary

• More monthly report credits, including AI report credits

Professional Plan

Professional is designed for advanced users and specialists and provides:

• All Premium features

• A higher number of AI report credits each month

• Professional grade tools for deeper DNA analysis

• Included Genetic Counseling

How to Manage Membership

• Go to Membership under Account Settings to view or change your plan

• You can upgrade at any time, with benefits applied immediately

• Downgrades take effect at the next billing cycle

• Unused credits may expire or be forfeited depending on plan rules

Frequently Asked Questions

Do I need a plan for each genome?
Yes. Each genome requires its own Genome Plan in order to run reports and use analysis tools.

What happens if I downgrade or cancel?
You keep access to your raw DNA data and marketplace reports. Premium features, unused credits, AI Reports, and advanced tools will no longer be available.

When do credits renew?
Credits renew monthly on your billing date. Rollover limits apply based on your plan.

What is an AI report credit?
AI report credits can be used for AI Reports. Paid plans include a set number each month.

When does a downgrade apply?
Downgrades apply at the start of your next billing cycle. Until then, you retain the benefits of your current plan.