Can I access and download my raw DNA data?

Yes. Your Sequencing account grants you full access to securely download your raw DNA data and genetic reports whenever you want. All Whole Genome Sequencing bundles include lifetime, private storage of your genetic data. You own your data—you can access, download, use, and even permanently delete it at no extra cost. Just sign in to your account to begin.

Your files and reports are available under the Files and Results sections.

Downloading Files

To download your genome files:

1. Sign in to your account and navigate to Files.

2. Select the relevant genome and click the Genome Files tab.

3. Each file has a download button:

   • Smaller files such as .vcf or .txt download immediately.

   • Larger files like .fastq require preparation time—usually 1 to 3 days. You’ll receive an email notification when they’re ready.

Frequently Asked Questions

Can I access my DNA data without a subscription?
Yes. Even without a subscription, you can access and download all files and reports you have stored in your account. Only deleting your data or canceling your account removes access.

Where do I download my genetic reports?
Navigate to Results, select the report, and click the download icon next to any that are available in PDF format. Some report types may not be downloadable.

How long does it take to download large raw data files?
Larger files like FASTQ may take 1 to 3 days to process and become available for download. You’ll receive an email once the file is ready.