How do I check the status of my kit?
By Sequencing Team, The team of bioinformaticians, Genetic Health Coaches, and writers at Sequencing.
You can track your Whole Genome Sequencing kit status right from your Sequencing Dashboard. Once you’ve activated a kit, it appears at the top of your dashboard under Kit Status. Click View under the Status column to see exactly where your sample is in the process. Standard sequencing averages 7 to 8 weeks, Expedited takes around 4 to 6 weeks, and Ultra Rapid is typically 2 to 3 weeks.
Frequently Asked Questions
Sign in and go to your dashboard. The Kit Status section appears at the top once a kit is activated. Click View next to your kit to see details.
Each status reflects a current stage of your sample, from activation to sequencing to analysis. Clicking View shows the precise phase.
Standard sequencing takes about 7 to 8 weeks, Expedited takes 4 to 6 weeks, and Ultra Rapid takes 2 to 3 weeks.
If your kit has not updated or you are concerned, our Customer Success team is ready to help. feel free to reach out for assistance.