March 27, 2019

How to Use Online Genetic Counseling

Looking for help interpreting your DNA results? If so, try our online genetic counseling at and get support when and where you want it.

Consumer genetic tests are wonderful. They can help us learn more about our health, diet, nutrition, and overall wellness, but they can also be incredibly complex too. With so much scientific data, some people end up with decisions paralysis, unsure of what to do next. If you fit into that category, read on to learn how you can use online genetic counseling to assist you in your journey to a healthier and happier life.

What is Online Genetic Counseling?

Genetic counseling is a medical service intended to help individuals make sense of their DNA results. It can help test takers learn how their DNA may affect their health. The service is carried out by genetic counselors who are trained in genetics as well as medical counseling.

Historically this was carried out in a clinical setting, but more often today this is happening remotely online. Like in previous years, the counselors advise patients on a range of health topics such as risks or predisposition to diseases based on your genetics and family history, but instead of requiring a medical visit, it is done online in the convenience of your own home.

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Why is Online Genetic Counseling Useful?

Most of us are not trained geneticists, and so we often need help to make sense of the immense amount of data we receive when sequencing our genome. That is precisely what a genetic counselor can help you do. Since counselors are trained in genetics, they will not only help you understand the data, but they can help you make more informed health decisions to act on the data.

However, the value does not stop there. By participating in online genetic counseling, you can do it when it is convenient for you. This aspect is important because as any DNA test taker knows when you get into the process of looking at your data, it can be a rabbit hole, and you often want answers in real-time. That is why having an app to run and talk with a counselor online is so great. Instead of waiting weeks for a medical visit, we can get answers to our questions within days.

Our Online Genetic Counseling App offers genetic counseling via an app in our DNA app store. The app, which is made by DNAFeed is an online genetic counseling app that connects you to a genetic counselor to chat about your DNA results. Powered by's Universal Data Compatibility, the app works with genetic data from any company or laboratory including 23andMe, Ancestry, Dante Labs, MyHeritage, Living DNA, Vitagene, Helix, exome sequencing, whole genome sequencing and many more.  Once uploaded, the data is compared against databases of science research and artificial intelligence (AI) is utilized to understand the data.

How To Use Genetic Counseling by DNAFeed

Online Genetic Counseling AppThe first step is to upload your raw DNA data to After that, you need to purchase the DNAFeed Genetic Counseling app. Once you purchase it, you will need to select which DNA data file you want the app to use. If you want DNAFeed's genetic counselors to review more than one file, you may re-start the app multiple times and select a different genetic data file each time. You may select up to five different genetic data files from your account during a 30 day period.

Once the data file is selected, will then securely transmit your genetic data to DNAFeed to complete the AI enabled analysis. DNAFeed will then email you instructions for accessing DNAFeed's secure, private chat room, and following that you will have the ability to chat online with a licensed genetic counselor for 30 Days unlimited. During this time you will be able to discuss your DNA data and get your questions answered from the comfort of your home or on the go. You will receive a response from a clinical geneticist or counselor within 24 hours.

Start using the DNAFeed Genetic Counseling app today!

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